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For technical support, billing questions, or general inquiries, email us at:
ben@snappchart.appWe typically respond within 24 hours
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ben@snappchart.appFrequently Asked Questions
What is SnapPChart?
SnapPChart is an AI-powered trading analysis tool that analyzes stock charts and provide instant trade recommendations based on momentum trading strategies.
How does the free analysis work?
New users get one free chart analysis to try out the platform. Simply upload a chart screenshot, create an account, and receive your AI-powered analysis. After your free analysis, you can subscribe for unlimited access.
What types of charts can I analyze?
SnapPChart works with any stock chart screenshot from popular trading platforms. For best results, your chart should include these indicators:
- •MACD (Moving Average Convergence Divergence)
- •Volume Profile
- •EMA 9, EMA 20, EMA 200 (Exponential Moving Averages)
- •VWAP (Volume Weighted Average Price)
The AI analyzes candlestick patterns, support/resistance levels, and over 40 technical signals to provide comprehensive trade recommendations.
Can I cancel my subscription anytime?
Yes! You can cancel your subscription at any time from your account settings. Your access will continue until the end of your current billing period.
Is my data secure?
Absolutely. We use industry-standard encryption and secure payment processing through Stripe. Your chart images and trading data are stored securely and never shared with third parties.
Do you offer refunds?
Due to the nature of our AI-powered service and the instant delivery of analysis, we do not offer refunds. However, we encourage you to try our free analysis first to ensure SnapPChart meets your needs.